Privacy Policy

1. Who we are

JobOps Pro is a field-service management platform operated by the app owner. We are registered with the UK Information Commissioner’s Office (ICO) under reference ZB744042.

2. What data we collect

We collect information you provide when you:

• Create an account or tenant workspace
• Add customers, jobs, quotes, assets, staff, or inventory records
• Upload logos, compliance documents, or invoice data
• Connect your own Twilio, SMTP, or Stripe credentials
• Contact support through the site

This may include names, email addresses, phone numbers, business addresses, payment-related identifiers, and any content you enter into the platform.

3. How we use your data

We use your data to:

• Provide and maintain the JobOps Pro service
• Process billing and subscription management through Stripe
• Send service notifications and optional marketing emails (where permitted)
• Support you and improve the platform
• Comply with legal and regulatory obligations

4. Data sharing

We do not sell your data. We share data only with trusted service providers needed to run the platform (for example, cloud hosting, payment processing, email delivery, and error monitoring) and when required by law. You choose whether to connect third-party services such as Twilio or SMTP using your own credentials.

5. Cookies and analytics

We use essential cookies to keep you signed in and maintain security. We may use analytics cookies to understand how the site is used. You can manage non-essential cookies through your browser settings.

6. Data retention

We keep your account data for as long as your account is active. After closure, we delete or anonymise data within a reasonable period unless we are required to keep it longer by law. Backup retention periods may apply.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or export your personal data. To exercise these rights, contact us using the details below.

8. Security

We use industry-standard measures including encryption in transit, row-level database isolation, role-based access controls, and regular backups. No system is completely secure, and we encourage you to use strong passwords and keep your credentials safe.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact us

For privacy questions or data requests, please contact us through the support form on the home page or by email at the address provided in your account correspondence.